Terms & Conditions

Welcome to the website of the Jetworks Group (Pty) Ltd with registered offices at 214 Chatsworth Main Rd, Chatsworth  under the company registration number 2002/018369/07 and trading as Jetworks Motorsport. Please read these rules and regulations of our trading terms and conditions for this website in order to understand how they may affect the use of any products and services on offer to you. If at all you do not agree with any of these terms and conditions then perhaps you should consider not to use the online store.

The terms and Conditions stated here are for the Jetworks Motorsport online website store only and may differ from the terms and conditions for the Jetworks Motorsport in store purchases.

  • By using the online store, you agree and accept the Terms and Conditions, as set out below, without modification, reservations or changes. By using this website you agree that these terms and conditions apply as the final agreement with Jetworks Motorsport website, should you wish to make a purchase.
  • Use of this website is entirely at your own risk. We do not warrant that the use of the website will be without error or interruption or that the servers that makes the website available is entirely virus free at all times. No liability will be accepted by Jetworks Motorsport for damage or loss of any kind arising from the access to our website.
  • All goods are sold strictly cash on delivery only. No products or goods will be released or dispatched unless full payment has been received and the payment has been confirmed by the relevant banks. This is applicable to all payment methods including, but not limited to, credit card payments.
  • All goods purchased on this website will be supplied by Jetworks Motorsport unless otherwise stated where as part of the delivery a third party may be engaged.
  • Jetworks Motorsport does not warrant that the content displayed on the website is always accurate but every step is taken to ensure that information is up to date and complete.
  • All rights relating to logos, text, images, data, information or other material communicated on the website are for use on this website and are for viewing purposes only. Unauthorized use, changes or copying is prohibited.
  • Jetworks Motorsport values all feedback via the “Contact Us” option on the website. Any information placed on the website will become our property and will not be limited in any way whatsoever as to the use of the information. Any inappropriate comments that contain unlawful, obscene or defamatory material will not be permitted and will be removed from the website entirely.
  • Jetworks Motorsport will not distribute, sell or share any personal information provided on this website with anyone else and will solely be restricted to the use on the website and/or the transaction processed on it. We reserve the right to communicate with you regarding information that may be required related to the services or products as a result of use of the website. All personal information is held securely.
  • To use and access this website you will require a suitable device with internet connectivity and Jetworks Motorsport shall not be held liable for any charges that may be incurred by you as a result of the connectivity.
  • Registration is required to make any purchases off the website and accuracy is the user’s responsibility. Create a user name and password and keep it confidential as you will be held responsible for all use on the website that occurs under your user name.
  • Only online orders will be processed for delivery that have been completed and paid for in full.
  • Matrix Warehouse will not accept responsibility for orders placed incorrectly on the website and will not be held liable for delivering the original intended item unless subject to an additional delivery charge.
  • Deliveries are subject to withdrawal due to health and safety risk, unavailable parking, excessive distance from parking to offloading area, access unavailability, delivery abuse or misuse in any manner.
  • Delivery is free for every purchase made over an invoice value for goods over R2000.00 (Two Thousand Rand) including VAT and is within 5 km’s of a Jetworks Motorsport store. Goods must be signed for upon delivery by yourself or your nominated person that is over the age of 18. Deliveries will take place during office hours (9am to 5pm Monday to Friday) and is limited to 1 delivery address per order.
  • A delivery fee of R200 will apply to online orders that do not meet the free delivery criteria. Prices for delivery may vary in far reaching outlying areas.
  • Goods ordered and paid for online may, at your choice, also be collected from your nearest Matrix Warehouse Computers store. Please indicate on the order if you require this option.
  • Jetworks Motorsport operates in terms of the requirements of the Consumer protection Act and our terms and conditions policy is aligned with it.
  • Should you find the need to return any item received from an online purchase, it is your responsibility to return it to a Jetworks Motorsport store, with the original invoice and all the packaging and accessories. Jetworks Motorsport will not be liable to collect the goods from you that has been delivered to you for any reason whatsoever. Jetworks Motorsport will not be held responsible for for any costs that may be incurred by you as a result from returning the product. This includes, but is not limited to, loss of income, loss of revenue, or any travel expenses.
  • Jetworks Motorsport will accept goods back for credit within 48 hours of delivery if it is in exactly the same state and condition that it was when it was originally supplied to you. This includes but is not restricted to all packaging and accessories.
  • Most goods that are defective when purchased or fail due to a manufacture fault, or do not comply with safety and quality standards will be swapped out, credited or exchanged within a 7 day period from date of delivery.
  • Warranty on all goods will not be valid at all if the serial number has been removed, altered, modified, damaged, erased or marked in any way whatsoever.
  • Excluded from the 7 day swap out are –
    •    Items that were purchased by special order arrangement
    •    Software
    •    Consumables
    •    Any items that show sign of misuse or abuse
    •    Goods that are susceptible to power surges
    •    Accidental damage
    •    Goods that are not able to be comprehensively tested in store by a Jetworks Motorsport technician due to suppliers warranty policy such as screens, monitors, pistons, speakers, scanners, turbos, cams and uninterrupted power supply units.
    • Before an item excluded from the 7 day swap out can be repaired, refunded or replaced, it sent to original suppliers for testing. No repair, refund or replacement will be issued before the testing or a detailed report issued of the items is complete and has been reviewed by the authorized repair center. Jetworks Motorsport will not be held responsible for loss of any nature that may occur during this period of testing and assessment whether it is loss of earnings, travel, warranty or any other cause.